Zen Systems Ltd Acceptable Use Policy

Last modified: November 2010

Version: 2.0

The End User of a Zen Systems service ("User") acknowledges that Zen Systems Ltd, company number: 03744427 ("Zen Systems") provides the telecommunications network facilities underlying the Service provided.

The use of Zen Systems' telecommunications network facilities is subject to the following terms, breach of which may result in suspension or termination of the User's right to use the Service:

The Zen Systems network may only be used for lawful purposes. Transmission of any material through the Zen Systems network, or use of any part of it, in violation of any UK law or regulation is prohibited. Such prohibited transmission might include, but is not limited to: copyright material, material legally judged to be threatening or obscene, material protected by trade secret, whether or not the end user was aware of the content of the material or of the relevant law, the sending of unsolicited electronic mail.

The User shall not knowingly use the service for transmission of computer viruses, for transmission of any material which is defamatory, offensive or abusive or of an obscene or menacing character, or which may cause annoyance, inconvenience or needless anxiety, or for the posting of any such material to bulletin boards or newsgroups in a manner which constitutes a violation or infringement of the rights of any person, firm or company (including but not limited to intellectual property rights).

The User acknowledges that Zen Systems is unable to exercise control over the content of any information passing over the Zen Systems network and that Zen Systems does not monitor or exercise any editorial control over the information passing over the Zen Systems network. The User further acknowledges that Zen Systems hereby excludes all liability in respect of any transmission or reception of information of whatever kind, or the accuracy of the contents thereof, or the scrambling of any information or data.

Network and System Security

The User is prohibited from violating, or attempting to violate, system or network security. Any violations may result in criminal or civil liability to the User. Zen Systems will investigate any alleged violations and will cooperate with law enforcement agencies if a criminal violation is suspected. Examples of system or network violations include, but are not limited to:

  • unauthorized monitoring or access to or use of data, networks or systems, including any attempt to probe, scan or test the vulnerability of a network and or system or to breach security or authentication measures without proper authorisation; and
  • interference with, or disrupting or disabling service to any user, host or network via means including, but not limited to, "overloading", "flooding", "mail-bombing", "denial of service attacks" or "crashing"; and
  • sending, storage, or distribution of viruses, worms, Trojans, or other malware component harmful to a network or system; and
  • forging any TCP/IP packet header or any part of an email header or newsgroup posting; and
  • attempts to circumvent or alter any method of measuring or billing for the Service. 

Email

The sending of unsolicited electronic mail messages using the Service is explicitly prohibited. Emails may be considered unsolicited unless all recipients have explicitly opted in to receive such emails from the sender or are expecting to receive email from the sender.

All emails sent using the Service must include a valid "Reply to:" address under the control of the User. Email message headers must not be missing, malformed or forged. Recipients must be able to request not to receive further email correspondence from the User and in such instances the User should honour the request in a timely manner and should no longer send email communications to the recipient.

Posting the same or similar message to more than one newsgroup, known as cross-posting, is prohibited.

The User must not promote content hosted on Zen Systems' network via the use of unsolicited electronic mail messages.

The Zen Systems network may be used by the User to access other networks world-wide and the end user agrees to conform to any acceptable use policies of Zen Systems and any such other networks. In addition the User undertakes to conform to any published Internet protocols and standards. In the event that communications by the User do not conform to these standards, or if the User makes profligate use other than in accordance with this Agreement of the Zen Systems network to detriment of Zen Systems or other Zen Systems customers, Zen Systems reserves the right to restrict passage of the User's communications until the User complies with such standards or protocol or provides undertakings acceptable to Zen Systems in respect of the User's future use.

In the event that the end user is in breach of any provision of this schedule, Zen Systems shall be entitled to suspend services forthwith without notice.